Return Policy 

New and Unused Product

Drainline Cannon offers a (30) day return policy on all equipment, starting from the date the product(s) was delivered to the customer. Anything beyond (30) days of delivery will not be eligible for return. If the item is in brand new condition but requires to be repackaged a (15%) restocking fee will be applied. The shipping cost for any unwanted product will not be refunded by Drainline Cannon (It is recommended to choose a return shipping method with tracking).

Return Process

  • Request a Return/Exchange online by email or by phone with a Drainline Cannon Representative.

  • You will need to arrange for return shipping to us. Tracking is required when returning new and unwanted items.  

  • Please allow 3-5 business days for processing once your order arrives at our facility.

  • An exchange or credit will be issued to the customer once approved by a Drainline Cannon representative.

*All returns and exchanges are at the discretion of Drainline Cannon.    

Complete the form below to initiate your return.